Plans change, and we understand that. This page sets out what we refund if you cancel a booking with us, and why the final figure can also depend on the hotels and transport we have booked for you.
Refunds
The refund depends on how many days before the start date of your trip we receive your cancellation. Each percentage is a share of the total cost of the trip.
| When you cancel | Refund |
|---|---|
| More than 30 days before the trip starts | 90% of the total trip cost |
| 15 to 30 days before | 50% of the total trip cost |
| 7 to 14 days before | 25% of the total trip cost |
| Less than 7 days before | No refund |
Please send your cancellation to us in writing. A WhatsApp message or an email is enough, and the date we receive it is the date that counts.
Hotels, transport and other providers
The schedule above is not the only thing that decides a cancellation charge. It also depends on the cancellation policies of the hotels and transport providers we book for your trip, and some of them refund less than we do.
For example, in peak season, when we have held a seat for you on a Volvo coach, the bus operator does not give us a full refund if it is cancelled. Where a provider keeps part of the payment, that part cannot be refunded to you.
Your booking
For the exact refund and cancellation terms on your own booking, please contact us directly on WhatsApp, by phone on +91 73473 59077, or by email to leisurehimachalbookings@gmail.com. We'll tell you exactly where you stand before you decide.
No-show
If you do not turn up, and do not contact us, on the travel dates of your booking, it is treated as a no-show. A no-show is handled as a cancellation, with no refund.
See also our terms & conditions.